🛡️ Responsible Gaming Policy

two789 — Responsible Gaming is our priority

Gaming should be an enjoyable form of entertainment. At two789, we are always working to create a safe environment where players stay in control.

Gaming and Responsibility

two789 is a platform that genuinely cares about Myanmar players enjoying their gaming without it affecting their finances or personal lives. Gaming should not be seen as a source of income — it should be treated as entertainment with limits you set yourself.

When a player gradually loses control while gaming, it can affect their life, relationships, finances, and health. That is why we provide tools for players to manage themselves and ensure help is available immediately if problems arise.

Warning Signs to Watch For
  • Gambling again to try to win back money you have lost
  • Becoming distant from family and friends because of gambling
  • Feeling restless or unable to sit still unless you are gambling
  • Gambling with borrowed money or funds you cannot afford to lose
  • Unable to set limits on how long or how much you will play in advance
  • Losing sleep or experiencing health issues because of gambling

If any of the above signs apply to you, contact us immediately via our 24/7 Live Chat or email [email protected]. Our staff will assist you in Burmese and keep everything confidential.

Age 21+ Requirement

21+

The two789 platform is for adults aged 21 and over only. We will not allow anyone under age to play. Please make sure your children or friends under 21 cannot access your account. Never share your login details with anyone.

We recommend installing parental control software on your computer, phone, or tablet to prevent children and young people under 21 from accessing gambling content.

Tools for Self-Control

Deposit Limit

Set a limit on how much you can deposit each day, week, or month. Once you reach that limit, no further deposits will be allowed — this helps you manage your budget more effectively.

Temporary Cool-Off Break

Choose a period between 24 hours and 6 weeks to temporarily pause your play. During that time, your account will be suspended from play, which is useful when you want to take a short break and regain control.

Self-Exclusion

If you want to stop playing altogether, you can choose the Self-Exclusion option. This can last from 90 days up to 5 years and will block your access to the platform.

Play Time Reminder

When you have been playing for a long time, you will be notified that your set time has been exceeded. This is a useful tool to help you keep better track of how long you play.

Viewing Your Gaming History

You can review your play history and see how much you have spent. Understanding your own patterns is the first step toward responsible gambling.

24/7 Myanmar Language Support

For any gambling-related issues, our trained staff are available 24 hours a day, 7 days a week via Live Chat in Myanmar language. Feel free to ask anything, any time.

How to Set Limits — Simple Steps

01

Log In

Use two789 Login to access your account.

02

Open the Responsible Gambling Menu

Find the "Responsible Gambling" section in your account settings.

03

Choose a Tool

Select what you need from deposit limits, a temporary cool-off break, or Self-Exclusion.

04

Confirm

Once you confirm the setting, it takes effect immediately and can only be reversed after the applicable waiting period has passed.

If you have any trouble with the settings, our team is available 24/7 via Live Chat to help you.

Ways to Get Support

Contact Us

If you think you may have a gambling problem, don't hesitate to reach out to us. We are not here to judge — we are a friendly team that genuinely wants to help.

24/7 Live Chat — instant response in Myanmar language
Email — [email protected] (fully confidential)
Your personal information is kept completely confidential at all times
Self-Exclusion requests will be processed within 24 hours

Understanding the Nature of Gambling

Every game involves both luck and the possibility of loss. No matter how long you play, there is always a chance of losing over time — this is the nature of how games are designed, and it is a mathematical reality that no amount of skill can remove.

That is why every player should decide in advance how much they are willing to lose before they start. Only use money you can afford to lose. Never put essential funds — such as medical expenses, rent, or your children's education — into your gambling budget.

Gambling is fine as long as it stays 100% fun. But if it starts causing financial problems, relationship problems, or health problems, two789 believes you should stop and seek help.

What Budget Management Means

Set a fixed monthly amount for gambling in advance. That amount should not be based on the hope that you might not lose it — it should be a sum you have decided you can afford to lose. If that amount runs out, stop immediately and set a personal rule to continue only from the next month.

If you win, decide in advance what percentage you will withdraw and keep. Avoid the thinking of "I should keep playing to win more." Treat winnings as winnings and enjoy them as a bonus.

Looking Out for Family and Friends

If you think a family member may have a gambling problem, talk to them openly. A supportive environment and genuine care are the best help in recovery. Our team at two789 can also assist family members — they are welcome to reach out to us as well.

Enjoy Gambling
Responsibly

two789 helps you set limits and enjoy your favorite games responsibly.

Responsible Gaming — Questions & Answers

Self-Exclusion is a setting that lets you request to be locked out of the platform for an extended period. You can choose from 90 days up to 5 years, and all logins will be blocked during that time. You can request it via Live Chat and we will process it within 24 hours.

Increasing a limit (allowing a higher amount) has a 24-hour waiting period. This is a protection measure that gives you time to reconsider the decision. Decreasing a limit (allowing a lower amount) takes effect immediately.

Chasing losses by gambling recklessly, being dishonest about your gambling, relationship problems, ongoing financial difficulties, repeatedly breaking promises to yourself that you will stop — these are signs of a gambling problem. If you notice even one of these signs, contact us at [email protected].

two789 strictly prohibits gambling by anyone under 21. Age verification is carried out at registration, and any account found to belong to someone under 21 will be closed and all activity reviewed. Any refunds will be handled in accordance with our policy.

When a Time-Out period expires, the player must actively decide whether to extend it. We do not reopen access automatically at the end of the period — the player must request it themselves before playing again. This design adds an extra layer of protection.

After logging in to two789, go to your account settings and check the "Deposit & Withdrawal History" and "Game History" sections to get a clear view of how much you have played. You can use this data for your own personal review.